Top Up Balance

The balance system at KoboiLLM operates on a Prepaid model. If your account budget limit is depleted, your API keys will pause temporarily until additional credit is added.

Step-by-Step Top Up Guide

1. Purchase Credits via Official Store Visit our official store (Shopee or Lynk.id) and purchase the desired credit amount.

   • Link: Shopee KoboiLLM
   • Tip: You can purchase multiple quantity items to reach higher custom budgets.

2. Contact Support Admin Once payment is completed, contact our Admin team via WhatsApp:

   • WhatsApp Support: Message Admin (+62 895 2806 7981)

3. Submit Order Confirmation Format Send a message formatted as follows for instant processing:

   “Hello Admin, I’d like to top up my balance. Order Number: [Your Order Number] KoboiLLM Account Email: [Your Email Address]”

4. Credit Top Up Processing Our team will verify the payment and instantly increase the budget limit on your existing account team. You do not need to generate a new API key; your existing keys will resume working automatically as soon as the credit is updated.

Checking Your Updated Balance You can confirm that your top-up is applied by navigating to the Teams or Usage section in your Dashboard to view your refreshed budget limit.